Shipping policy

Fresh produce, delivered with care

Everything you need to know about how, when, and where we deliver your order.

Last updated: January 2026

Delivery areas

We currently deliver across the Nelson and Tasman regions. Available delivery zones and timeslots are shown at checkout once you enter your address.

Delivery times

Orders placed before the daily cut-off are typically delivered within 2–4 hours where same-day delivery is available, or on your chosen scheduled date. Estimated times are provided in good faith but may vary with demand and weather.

Delivery charges

Delivery is free on orders over $50. For orders below that threshold, a small delivery fee is calculated and displayed at checkout before you pay.

Keeping produce fresh

Your fruit and vegetables are packed with care to maintain freshness in transit. For perishable items, please ensure someone is available to receive the order, or provide a safe, shaded drop-off location.

Missed deliveries

If we are unable to complete your delivery and no safe drop-off is available, we will contact you to arrange a redelivery. Additional charges may apply for repeated missed deliveries.

Problems with your delivery

If your order arrives late, incomplete, or not in perfect condition, please contact us within 24 hours so we can put it right. See our Refund Policy for how quality issues are handled.

Ready to get fresh produce delivered?

Start shopping

Questions about delivery?

Check our FAQs or reach out — we're happy to help.